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General Question

An eSIM  is a digital SIM that allows you to activate a cellular plan without using a physical SIM card. It is built directly into your device.

eSIM works by downloading a carrier profile onto your device, allowing it to connect to a mobile network without needing a physical SIM card.

Many modern smartphones, tablets, smartwatches, and laptops support eSIM, including Apple iPhones (XR and newer), Samsung Galaxy (S20 and newer), Google Pixel devices, and some iPads.

Yes, most eSIM-supported devices allow Dual SIM functionality, where you can use both a physical SIM and an eSIM simultaneously.

Activation depends on your carrier, but typically involves scanning a QR code provided by your mobile carrier or manually entering activation details.

Yes, eSIM makes it easier to switch between carriers without needing to swap physical SIM cards. However, carrier restrictions may apply.

 

Not all carriers support eSIM. It is recommended to check with your service provider before switching to an eSIM.

Yes, eSIM technology is secure. It is embedded within your device and cannot be physically removed or lost like a traditional SIM card.

Yes, many devices allow multiple eSIM profiles to be stored, but only one can be active at a time (except for dual-eSIM devices).

Yes, eSIM is great for travel as it allows you to purchase and activate a local data plan without needing to swap SIM cards.

 

If you reset your phone, your eSIM profile may be erased, and you may need to reinstall it using the QR code or activation details from your carrier.

Some carriers allow eSIM transfers, while others may require you to get a new eSIM activation from them. Check with your carrier for specific instructions.

You can delete an eSIM profile from your device settings under "Cellular" or "Mobile Data" options. However, once deleted, you may need a new activation code to reinstall it.

Billing & Charges

It depends on the provider. Some offer one-time prepaid plans, while others have subscription-based models with monthly renewals.

Check for activation fees, taxes, and potential roaming charges before purchasing.

 

Refund policies vary. Some providers allow refunds if the eSIM has not been activated, while others have a strict no-refund policy.

Subscription & Auto-Renewal

Reputable providers use encryption and secure payment gateways to protect your data. Always check for HTTPS in the URL.

Possible reasons include insufficient funds, incorrect payment details, bank restrictions, or international purchase limitations.

Many providers support multiple currencies, but exchange rates and transaction fees may apply.

Payment Security & Issues

You can usually cancel via our website or app before the renewal date.

Your eSIM service may be suspended until you update your payment method or make a manual payment.

Yes, ariasim providers allow you to update your payment details in your account settings.

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